Shipping Questions
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Can I pick up my Porch Potty order instead of shipping it?
Unfortunately, our warehouse is not equipped to do a customer pick up. We can only support shipping at this time. -
Does the shipping include a customs fee?
No, the shipping cost does not include customs. You will be charged the fee for international shipping, separately by the customs of your country. -
Do you have any dealers or stores where I can purchase the Porch Potty?
We would love to, but at this time we only offer the Porch Potty online. -
Australian website: Australia US website: United States (including Alaska, Hawaii, US Protectorates and APO/AE/FPO), Mexico Canadian Website: Canada UK/European website:United Kingdom (Note! We do not cover custom fees if you are outside of the UK) Austria Belgium Bulgaria Croatia Cyprus Czec...
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How long does shipping normally take?
Shipments from our warehouse located at Dandenong South have an estimated transit time of 3-7 business days. Delays of up to 1 week can occur from time to time due to unforeseen circumstances. -
What are the dimensions of the shipping box for the Porch Potty?
Standard and Premium Porch Potty Weight of product shipped: 32.4 LBS Boxed dimensions of product: 55.3” x 26.0” x 8.0” (LWH inches) or 140.46 cm x 66.04 cm x 20.32cm (LWH) Small Porch Potty Product dimensions: 66.04 cm x 66.04 cm x 20.32cm